Your assistant in travel, business, and beyond

• Globe

Travel Operations Support

Ideal for small to medium travel agencies or independent tour operators needing reliable admin/operations support.

• Folder

General Virtual Assistance

Ideal for small businesses, founders, consultants, creatives, e-commerce owners, and service providers who need consistent day-to-day operational support.

• QR Code

Growth & Tech Assistance

Ideal for travel-tech startups, SaaS booking platforms, larger agencies and software development companies needing higher complexity and software user experience expertise.

• Form

Pre-Tour Coordination

Ideal for travel designers, travel agencies, and destination management companies who need structured, behind-the-scenes support.

What is virtual assistance?

Virtual assistance refers to professional administrative and operational support provided remotely, without the need to hire additional staff.

What services do you offer for the tourism sector?

We offer assistance with all travel related organization tasks, communication with partners and clients, administrative support, and operational assistance in the day-to-day operations of tourism-related businesses. In addition, we support travel-tech companies in developing onboarding processes, client relationship management, and customer success/support.

How does cooperation with a virtual assistant work?

Collaboration is arranged flexibly, according to your needs - on a one-time, project-based, or long-term basis. Once all details and deadlines are agreed upon, we use time-tracking during task execution. Depending on your needs, we can also hold daily, weekly, or monthly online or phone sync-up meetings to ensure you are always informed on completed tasks.

Who are virtual assistant services for?

Our services are intended for travel agencies, tour guides, property owners and hosts, destination management companies (DMCs), IT and travel-tech startups, small and medium-sized businesses from other industries, and anyone in need of reliable business support.

How can I start working with you?

To get started, simply contact us via the contact form or email, specify the type of service you require and the desired timeframe. We will then get in touch to discuss the next steps and details of the collaboration.

What payment methods are available?

Currently, we accept bank transfer payments only. After agreeing on the scope of work, the payment schedule will be defined based on the issued invoice and a detailed specification of the services provided.

Travel Operations Support

Ideal for small to medium travel agencies or independent tour operators needing reliable admin/operations support.

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Growth & Tech Assistance

Ideal for travel-tech startups, SaaS booking platforms, and larger agencies needing higher complexity.

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Pre-Tour Coordination & Supplier Relations Assistance

Ideal for travel designers, agencies, and DMCs who need structured, behind-the-scenes support before their tours depart.

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Premium Retainer Assistance Plan

Need a hybrid solution or ongoing partnership?
I offer tailored retainers that blend operations, tech, and documentation support.

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General Virtual Assistance

Ideal for small businesses, founders, consultants, creatives, e-commerce owners, and service providers who need consistent day-to-day operational support.

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Tour Manager/Tour Leader

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Professional on-the-ground or remote coordination for tour groups and experiences in Croatia and the Balkans. With a passion for travel and a deep understanding of logistics, I ensure every tour runs smoothly - from arrival to departure, in English or Croatian.

Whether you need a virtual tour coordinator or an on-site tour leader, I bring structure, communication, and hospitality to every experience.

Traveler Virtual Assistant

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Personalized virtual support for individual travelers, digital nomads, or small groups who want stress-free trip planning and management.

Think of it as having your own remote travel assistant - handling the details so you can simply enjoy your journey.

24/7 Online Travel Support

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Comprehensive 24/7 support service for individual travelers, couples, and families throughout their journey in Croatia and the Balkans region.

Gordana Kutija - Zagorka Tours,
Travel Agency and Tourguide Services

Our collaboration with Mons Claudius began at a time when I was completely overwhelmed with emails, inquiries, phone calls and bookings. As the owner of a travel agency, I simply couldn’t keep up with everything, and Vesna came to my rescue at exactly the right moment.
Since we started working together, everything has fallen into place. Vesna is exceptionally capable, fast, hardworking and dedicated. With her extensive experience in tourism, she quickly understood how our agency works and became a valuable part of our team. She handles every task on time, communicates wonderfully with clients, and our passengers absolutely love her.I can honestly say that Vesna brought an IT revolution to our agency. She improved and organized so many things that weren’t working properly, from our Facebook page and website to our IT systems. Her knowledge and experience in this area have made a huge difference, and I am incredibly grateful to her. 🙏Most importantly, I can now travel to any destination feeling calm and carefree, knowing that Vesna will take care of everything.People like Vesna are truly rare, which is why we give our warmest and biggest recommendation to Vesna and MONS CLAUDIUS! 💖

I have been working with Vesna for many years on a variety of tourism and other projects, and over that time she has become someone I can rely on without hesitation, both professionally and organizationally.During my time as the director of the travel agency Rural Escape Tours, she was a key support in our day-to-day operations and administration. What truly sets her apart is that she does not need much direction. She understands how the tourism industry works, quickly grasps the situation, and always knows what needs to be prioritized.Our collaboration has never been simply about completing assigned tasks. She has always brought additional value through her suggestions, creative solutions, and a way of thinking that demonstrates a genuine understanding of the business as a whole. Her experience in digitalization and administration, combined with her understanding of sales, organizational, and financial aspects of the business, makes her a true business partner rather than simply a virtual assistant.What I personally value most is the sense of confidence and peace of mind I have when working with her. I know that everything will be handled professionally, on time, and without creating additional workload on my side.Looking back today, with more experience behind me, I can say that this kind of support in business is rare. That is precisely why I highly recommend Mons Claudius to anyone looking for a reliable, proactive, and long-term business partnership.

Nena Salopek - Rural Escape Tours,
Travel Agency

Olga Mujkić - Gugumello,
Vocal studio & Music for the Youngest!

*The collaboration with Mons Claudius came at a time when I was overwhelmed with obligations. I needed someone who could understand my pace, my clients, and my way of working without requiring much explanation. That’s exactly what I found.
Through the general virtual assistance package, Vesna took care of everything that was consuming my time and energy. This included creating and organizing invoices, communicating with clients about ticket purchases, supporting the sale of educational programs for schools and kindergartens, and managing our social media communications. Everything was handled with ease, clarity, and an incredible level of organization.The greatest value of this collaboration lies not only in the completed tasks but also in the feeling of security and peace I experienced. I knew that everything was under control, that I could rely on Vesna, and that she was always thinking a few steps ahead.
Mons Claudius is more than just a virtual assistant; it is a business partner that gives you back time, focus, and space for growth. If you are looking for someone who will truly grasp the essence of your business and help you breathe easier, Vesna is the person you want by your side. Thank you, Vesna!!!

Working with Vesna is like having a compass by your side that is always pointed toward success. Her blend of technical expertise, impeccable organization, and genuine empathy makes her a rare and valuable professional.Thanks to her extensive experience in the travel industry and in supporting tech startups, Vesna is able to simplify complex processes, manage vendors with diplomacy and precision, and deliver top-tier service. She doesn’t just “do the job”; she executes it with attention to detail, clear communication, and a sincere dedication to the client’s goals.What stands out most is her ability to combine technology with human connection: every project with her is structured, seamless, and stress-free, yet always enriched by a personal touch that makes you feel heard and understood.If you are looking for a reliable, straightforward, and results-oriented partner, Vesna is the right choice. She won’t tell you what you want to hear, but rather what you truly need to grow.

Paola Peracino - Italyscape
DMC & Touroperator