Your assistant in travel, business, and beyond
Travel Operations Support
Ideal for small to medium travel agencies or independent tour operators needing reliable admin/operations support.
General Virtual Assistance
Ideal for small businesses, founders, consultants, creatives, e-commerce owners, and service providers who need consistent day-to-day operational support.
Tour Manager
Tour Leader
Professional on-the-ground or remote coordination for business or study group tours and experiences in Croatia and the Balkans region.
Traveler
Virtual Assistant
Personalized pre-tour virtual support for individual travelers, digital nomads, or small groups for stress-free trip planning and management.
24/7 Online
Travel Support
Comprehensive 24/7 support service for individual travelers, couples, and families throughout their journey in Croatia and the Balkans region.
virtual assistant services
Travel Operations Support
Ideal for small to medium travel agencies or independent tour operators needing reliable admin/operations support.
Inbox & calendar management
Product setup & updates in booking system or OTA
Supplier/partner coordination (basic)
Booking updates/modifications/ refunds handling
Basic research (destinations, partners, suppliers)
Optimizing booking flows for better conversion
Data entry and content updates in CMS or other systems
Itinerary design and travel copywriting
| Pricing package | Price |
|---|---|
| Hourly | 25,00 EUR |
| Monthly (40 hours) | 800,00 EUR |
| Special (10 hours) | 210,00 EUR |
Growth & Tech Assistance
Ideal for travel-tech startups, SaaS booking platforms, larger agencies needing higher complexity.
Platform testing / QA on booking flows
Onboarding suppliers into system + data-accuracy checks
More advanced content/product management (tours/activities/accommodations)
Customer success onboarding processes, help articles/FAQs/webinars
Client interviewing and case study copywriting
| Pricing package | Price |
|---|---|
| Hourly | 30,00 EUR |
| Monthly (60 hours) | 1440,00 EUR |
| Special project (x hours) | Ask for quote |
Pre-Tour Coordination & Supplier Relations Assistance
Ideal for travel designers, agencies, and DMCs who need structured, behind-the-scenes support before their tours depart.
Supplier bookings & confirmations (accommodation, transport, guides etc.)
Creating travel documents & itineraries
Supplier follow-ups & payment tracking
Tour folder preparation (vouchers, rooming lists, schedules)
Communication with local partners prior to departure
| Pricing package | Price |
|---|---|
| Hourly | 20,00 EUR |
| Monthly (40 hours) | 640,00 EUR |
| Special (10 hours) | 160,00 EUR |
Premium Retainer Assistance Plan
Need a hybrid solution or ongoing partnership?
I offer tailored retainers that blend operations, tech, and documentation support.
Priority availability & dedicated hours
Multi-tool system management (CRM, CMS, PMS, SaaS platforms)
Weekly / monthly reporting
Regular strategy and advisory sessions
| Pricing package | Price |
|---|---|
| Weekly (custom scope) | Ask for quote |
| Monthly (custom scope) | Ask for quote |
| Per project | Ask for quote |
General Virtual Assistance
Ideal for small businesses, founders, consultants, creatives, e-commerce owners, and service providers who need consistent day-to-day operational support.
| Pricing package | Price |
|---|---|
| Hourly | 20,00 EUR |
| Monthly (40 hours) | 640,00 EUR |
| Special (10 hours) | 160,00 EUR |
Inbox management + communication handling (emails, follow-ups, responses)
Calendar coordination + scheduling support
Document creation, editing, formatting (Docs, Sheets, PDFs, presentations)
CRM updates + basic pipeline management (Pipedrive etc.)
File organization + system cleanup (Google Drive, Dropbox)
Light bookkeeping support (expenses, receipts tracking)
Research (market, competitors, suppliers, pricing, summaries)
Small task coordination + workflow tracking (Notion, Trello, Asana, ClickUp)
Process documentation + workflow structuring
OTHER TRAVEL SERVICES
Tour Manager/Tour Leader
Professional on-the-ground or remote coordination for tour groups and experiences in Croatia and the Balkans. With a passion for travel and a deep understanding of logistics, I ensure every tour runs smoothly - from arrival to departure, in English or Croatian.
Managing group logistics and daily schedules
Coordinating with local guides, drivers, and partners
Handling traveler inquiries, emergencies, and last-minute changes
Providing destination information and on-site assistance
Representing your brand with professionalism and care
Whether you need a virtual tour coordinator or an on-site tour leader, I bring structure, communication, and hospitality to every experience.
Traveler Virtual Assistant
Personalized virtual support for individual travelers, digital nomads, or small groups who want stress-free trip planning and management.
Researching and recommending destinations, flights, and accommodations
Custom itinerary design and booking assistance (activities, transfers, tours)
Travel reminders and document preparation
Local insights and support before or during travel
Think of it as having your own remote travel assistant - handling the details so you can simply enjoy your journey.
24/7 Online Travel Support
Comprehensive 24/7 support service for individual travelers, couples, and families throughout their journey in Croatia and the Balkans region.
24/7 Emergency Phone Line: A dedicated line available around the clock to assist with all emergency situations, facilitating communication and translation with emergency services.
Assistance with Transfer and Taxi Bookings: Support in arranging private transportation services while ensuring that clients receive fair pricing to prevent overcharging by drivers.
Public Transportation Guidance: Expert assistance with navigating and booking public transportation options for in-destination travel.
Instant Booking of Services: Prompt facilitation of reservations for tours, activities, restaurants, and other services based on real-time availability.
Mons Claudius - Travel Operations & Virtual Support for Modern Travel Businesses
Hi, I’m Vesna.As a founder of Mons Claudius, with years of experience in travel operations and customer success, I help travel companies and tech startups simplify their processes, manage supplier relationships, and deliver exceptional service - without the stress of doing it all alone.Whether you need a trusted virtual assistant in any industry, help with your travel-tech platform, or support preparing tours and documentation, my expertise is to bridge the gap between technology and human connection with structure, empathy, and results.If you are looking for a reliable partner dedicated to your success, please contact me.If you are looking for someone to inflate your ego, please close this tab.
Why to hire me?
Industry expertise: deep understanding of travel logistics, booking systems, and SaaS workflows.
Reliability: consistent communication and results - no surprises.
Scalability: flexible retainers that grow with your business.
Confidentiality: your systems and data remain fully protected.
Thank You Very Much!
We'll respond as soon as possible.Looking forward to collaborating with you and building long-term success, whether that’s in a SaaS dashboard or on a global travel itinerary.